Frequently Asked Questions
Everything you need to know about your Foxcroft experience.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Return shipping is free for all domestic orders.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I track my order after it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
How should I care for my Foxcroft garments?
To maintain the quality of your clothing, we recommend following the specific care instructions on the inner label. Most of our items are machine washable on a gentle cycle, but air drying is recommended to prevent shrinkage.